AYA (BPS-02)

The Aya position at Dr Ruth K M Pfau Civil Hospital Karachi is a critical support role within the hospital's administrative framework. Ayas are responsible for providing essential clerical and patient support services, ensuring smooth day-to-day operations.

Ayas handle various tasks such as answering telephones, managing patient records, and assisting patients with their needs. They adhere to strict service standards and contribute to the hospital’s mission of delivering quality healthcare.

Candidates for the Aya position undergo a practical skill/trade demonstration and an oral viva voce interview. There is no written examination component in this recruitment process.

• ✓Answering telephones and directing calls
• ✓Managing patient records and updating registers
• ✓Assisting patients with their needs
• ✓Maintaining cleanliness and orderliness of work areas
• ✓Providing information to patients and visitors
• ✓Assisting in the preparation of medical reports

• 💡Effective communication skills
• 💡Attention to detail and accuracy
• 💡Organizational and time management skills
• 💡Customer service orientation
• 💡Basic computer literacy
• 💡Ability to work under pressure