FRONT OFFICE DEALER (BS-16)
Active Prep BS-16 AD-DAWN-1102/2026-768 Dawn News Dated 2026-11-02Official recruitment notification, eligibility criteria, pay scale (BS-16), quota allocation, and written screening test syllabus for FRONT OFFICE DEALER (BS-16) in the Zarai Taraqiati Bank Limited ZTBL.
💼 Job Specifications & Posting Details
🎓 Minimum Qualifications & Experience
📋 Job Description & Position Overview
The Front Office Dealer at Zarai Taraqiati Bank Limited ZTBL is responsible for providing efficient and courteous customer service, managing cash transactions, and maintaining accurate records. This role plays a crucial part in ensuring the smooth operation of the bank’s front office.
Daily tasks include greeting customers, processing transactions, updating customer information, and handling inquiries. The Front Office Dealer uses various systems and registers to manage cash and non-cash transactions. They adhere to high service standards and contribute to the bank's overall customer satisfaction. Career progression may lead to higher-level roles within the banking sector.
Candidates will undergo a 100-MCQ written screening examination followed by document verification and an interview by the Departmental Selection Committee. Successful candidates will be selected based on their performance in these stages.
🎯 Key Responsibilities & Professional Duties
- ✓Greet and assist customers promptly and courteously
- ✓Process cash and non-cash transactions accurately
- ✓Maintain customer records and update account information
- ✓Handle inquiries and complaints from customers
- ✓Ensure compliance with bank policies and procedures
- ✓Contribute to a positive work environment and team collaboration
💡 Required Skills & Domain Competencies
- 💡Strong customer service and interpersonal skills
- 💡Proficiency in basic accounting and financial operations
- 💡Attention to detail and accuracy in record-keeping
- 💡Effective communication and problem-solving abilities
- 💡Ability to work under pressure and meet deadlines
- 💡Knowledge of banking regulations and customer privacy laws
📖 Official Screening Test Syllabus & Topics
Official SchemeWritten examination comprises 100 MCQs (90 minutes): Accounting & Corporate Finance (50%), English Language Comprehension (20%), General Knowledge (15%), Pakistan Affairs (15%).
🏢 About Department / Ministry
Zarai Taraqiati Bank Limited ZTBL is a state-owned development finance institution that provides agricultural loans and other financial services to small and medium-sized enterprises (SMEs) and farmers. It aims to promote rural economic growth and improve the livelihoods of its clients through affordable credit solutions.
📊 Official Test Syllabus & Weightage Breakdown
Total Verified Question Pool: 9254 questions available across all mapped subjects.
| Syllabus Subject / Area | Official Weightage | Available Question Pool | Action |
|---|---|---|---|
| Accounting & Corporate Finance | 50% | 760 MCQs | |
| English Language Comprehension | 20% | 2736 MCQs | |
| General Knowledge | 15% | 2666 MCQs | |
| Pakistan Affairs | 15% | 3092 MCQs |
📝 Official Application Procedure & Submission Guidelines
Official application steps and submission channel prescribed for Front Office Dealer (BS-16).
Front Office Dealer Screening Examination
Simulate authentic exam conditions with real-time countdown, strict anti-cheating window monitors, weighted question distribution, and instant national leaderboard rankings.
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