ORDER TAKER (BS-16)
Active Prep BS-16 AD-JANG-1102/2026-787 Daily Jang Dated 2026-11-02Official recruitment notification, eligibility criteria, pay scale (BS-16), quota allocation, and written screening test syllabus for ORDER TAKER (BS-16) in the Hotel.
💼 Job Specifications & Posting Details
🎓 Minimum Qualifications & Experience
📋 Job Description & Position Overview
The Order Taker at Hotel (BS-16) is responsible for handling customer orders, reservations, and inquiries in a professional and efficient manner. This role ensures the smooth operation of the hotel's front desk and contributes to enhancing guest satisfaction.
Daily responsibilities include managing guest check-ins and check-outs, processing room reservations, and handling payment transactions. The Order Taker uses various systems and registers to maintain accurate records and adheres to high service standards. Career progression may lead to higher positions such as Assistant Manager or Front Desk Supervisor.
Selection involves a 100-MCQ written screening examination followed by merit shortlisting, document verification, and an interview by the Departmental Selection Committee. Successful candidates will be evaluated based on their knowledge of hotel operations, customer service skills, and financial management.
🎯 Key Responsibilities & Professional Duties
- ✓Process guest check-ins and check-outs
- ✓Handle room reservations and cancellations
- ✓Manage payment transactions and receipts
- ✓Maintain accurate records using hotel systems
- ✓Respond to guest inquiries and complaints
- ✓Ensure compliance with hotel policies and procedures
💡 Required Skills & Domain Competencies
- 💡Strong communication and interpersonal skills
- 💡Attention to detail and accuracy
- 💡Knowledge of hotel operations and customer service
- 💡Basic accounting and financial management
- 💡Ability to work under pressure and manage multiple tasks
- 💡Proficiency in using hotel management software
📖 Official Screening Test Syllabus & Topics
Official SchemeWritten examination comprises 100 MCQs (90 minutes): Accounting & Corporate Finance (50%), English Language Comprehension (20%), General Knowledge (15%), Pakistan Affairs (15%).
🏢 About Department / Ministry
Hotel is a premier accommodation provider offering a wide range of services including lodging, dining, and recreational facilities. As part of the public sector, it aims to provide quality hospitality services to guests while maintaining operational efficiency and financial sustainability.
The organization fosters a supportive workplace environment that encourages professional growth and development. Employees are committed to delivering exceptional service and contributing to the overall success of the hotel.
📊 Official Test Syllabus & Weightage Breakdown
Total Verified Question Pool: 9254 questions available across all mapped subjects.
| Syllabus Subject / Area | Official Weightage | Available Question Pool | Action |
|---|---|---|---|
| Accounting & Corporate Finance | 50% | 760 MCQs | |
| English Language Comprehension | 20% | 2736 MCQs | |
| General Knowledge | 15% | 2666 MCQs | |
| Pakistan Affairs | 15% | 3092 MCQs |
📝 Official Application Procedure & Submission Guidelines
Official application steps and submission channel prescribed for Order Taker (BS-16).
Order Taker Screening Examination
Simulate authentic exam conditions with real-time countdown, strict anti-cheating window monitors, weighted question distribution, and instant national leaderboard rankings.
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