SHOP HELPER (BPS-02)

The Shop Helper (BPS-02) at the Shop is responsible for supporting the daily operations of the shop by performing a variety of tasks that ensure smooth functioning and customer satisfaction. This role involves assisting in stock management, cash transactions, and maintaining cleanliness and order within the shop premises.

A Shop Helper's day-to-day duties include receiving and processing customer payments, managing inventory levels, restocking shelves, and ensuring the shop is clean and organized. They use registers and cash registers to record transactions and maintain accurate records. The career progression typically involves gaining more experience and responsibility within the shop, potentially leading to higher-level support roles or managerial positions.

Selection for the Shop Helper position is conducted through a practical skill/trade demonstration and an oral viva voce interview. There is no written examination involved; candidates are evaluated based on their ability to perform practical tasks and demonstrate knowledge of shop operations.

• ✓Receive and process customer payments using cash registers
• ✓Restock shelves with merchandise as needed
• ✓Maintain cleanliness and orderliness of the shop area
• ✓Assist customers with inquiries and product information
• ✓Prepare and maintain inventory records
• ✓Handle cash and petty cash transactions accurately

• 💡Attention to detail and accuracy in cash handling
• 💡Strong organizational skills to manage inventory
• 💡Customer service skills to assist shoppers
• 💡Basic accounting skills to manage financial transactions
• 💡Physical stamina to stand and move around during shifts
• 💡Communication skills to interact with customers and colleagues