CUSTOMER SUPPORT REPRESENTATIVE - PITB
Active Prep Contractual Grade PITB-07/2026 IPL-9123 / MP007-2026PITB is hiring for Customer Support Representative (Code # MP007-2026). Location: Lahore. Interested candidates can apply online at https://www.jobs.punjab.gov.pk/ before 17th September 2026.
💼 Job Specifications & Posting Details
Case Number
PITB-07/2026
Pay Scale / BPS
Contractual Grade
Department / Ministry
Punjab Information Technology Board (PITB)
Total Positions
Multiple / 01
Job Type / Status
Contractual
Place of Posting
Lahore
Age Limit
Maximum 45 years
Gender Eligibility
MALE / FEMALE
Posting Date
September 06, 2026
Apply Before
September 17, 2026
📍 Domicile & Regional Quota Allocation
Punjab Domicile
🎓 Minimum Qualifications & Experience
Educational Qualification
Minimum 16 year(s) Education from an HEC recognized institution / university.
Prescribed Experience & Eligibility Criteria
Minimum 1 year(s) relevant professional experience in the respective field.
📖 Official FPSC Screening Test Syllabus & Topics
Official SchemePart I: Professional Discipline & Technical Proficiency (Crisis Communication) (50%)
Part II: Secondary Domain & Strategic Support (Computer Aptitude Test) (30%)
Part III: English Language Comprehension & General IT Aptitude (20%)
🏢 About Department / Ministry
Punjab Information Technology Board (PITB) is an autonomous body providing foundation for Punjab’s innovation economy and IT-backed citizen services.
📊 Official Test Syllabus & MCQs Practice
Total Available Question Pool: 4648 verified questions across all syllabus subjects.
🎲 Mode 1: Full-Length Exam Mock (100 MCQs)
Simulates a complete exam session by pulling 100 randomized questions matching official percentage ratios from our 4648 total question pool. Retaking generates a new question combination.
📚 Mode 2: Subject-Wise Deep Practice
Practice the entire question pool for any specific subject area below at your own pace without question count limits to master individual topics.
| Syllabus Subject / Area | Official Weightage | Total Question Pool | Action |
|---|---|---|---|
| Crisis Communication | 50% | 410 MCQs | Practice All (410) → |
| Computer Aptitude Test | 30% | 1502 MCQs | Practice All (1502) → |
| English Language Comprehension | 20% | 2736 MCQs | Practice All (2736) → |
💡 Pro Tip: Use "Practice Full Syllabus" to test yourself under timed, weighted exam conditions with 100 mixed questions. Use "Practice All" next to any subject above to systematically drill and master every question in that specific subject pool.
⏱️ Official Timed Mock Test
Anti-Cheat Proctored
Real examination simulation & ranking
CUSTOMER SUPPORT REPRESENTATIVE - PITB (Contractual Grade) Official Screening Mock Test
Simulate authentic exam conditions with real-time countdown, strict anti-cheating window monitors, weighted question distribution, and instant national leaderboard rankings.